In person event planning with thestudio

We've all been looking forward to a return to normal and whilst we are excited to now be able to do this we understand that you and your guests still may have some questions about how your event will be operated and how guests safety will continue to take priority. 

You can find further information on how we will continue to operate Safe and Seamless events below.

Covid-19 Industry Accreditations

What everyone is saying…

Since reopening our venues we've had some great feedback on the way things have gone. Read some snippets below:

Laing O Rourke

“Our 2 trainers and 8 delegates recently used The Studio in Manchester for a training course, the room they provided us was big enough for our group to socially distance and our group felt safe and at ease in the building as there were plenty of hand sanitiser stations. Each delegate was provided a sealed snack pack on their table which was a nice touch. Looking forward to using The Studio for future bookings knowing they have high Covid safety measures in place."

Provident

“It was fantastic, we felt very very safe and we’re really impressed with the facilities and set up, it was much appreciated."

Morses Club

“Just wanted to drop you a line to say thank-you for all your help setting up our meeting yesterday.  The information received from The Studio prior to the meeting relating to your Covid risk assessment and the actions you have taken were thorough and gave me confidence that my colleagues would be kept safe during their visit. I have been in touch with the team this morning and they said everything was ‘great and went without a hitch’."

Frequently Asked Questions

We know everyone has lots of questions so we've put together the most commonly asked questions with their answers below.


For Organisers

Are your venues open?

In line with our ‘roadmap to normal’ all of our venues are currently open in Birmingham, Manchester, Leeds and Glasgow, welcoming Safe and Seamless meetings and events in line with current Covid-19 guidelines.

We will continue to review the above roadmap and update it in line with official guidance as and when it is released. We would recommend you call us on 0800 028 6694 for the latest information and availability.

What events are permitted to take place?

In England:

Conferences, meetings and other events are permitted to operate as normal, at full capacity and without social contact restrictions.

In Scotland:

Conferences, meetings and other events are permitted to operate as normal, at full capacity and without social contact restrictions though face coverings will continue to be required in all indoor settings.

Are you going 'back to normal' or will there still be some restrictions?

Due to the removal of legal restrictions on events in England and Scotland we have made some small changes to the way we quote for bookings and the way they are operated in all of our venues.  

Whilst, in line with government guidance, we have relaxed some measures we are still committed to ensuring that all of our staff, clients and their guests feel comfortable whilst visiting our venues and ensure they are receiving a safe and seamless experience.

This means there are still some things we will ask of you and your guests and of course some important things you can expect from us, this includes:

What we ask of you

  • We will request all guests ‘check in’ on arrival using the NHS Track and Trace App in England and Check In Scotland Test and Protect QR code poster in Scotland, whilst this is still requested by the government. Signage to support this is clear on arrival at the venue.
  • In Birmingham, Manchester and Leeds will request all staff and guests wear a face covering whilst moving around in all public areas
  • In Glasgow we will require all staff and guests to wear a face covering whilst moving around in all public areas
  • We will request all staff and guests to socially distance in public areas wherever possible
  • We will ask that all staff and guests wash or sanitise their hands at regular intervals

What you can expect from us

  • We will continue with our enhanced cleaning regime
  • We will continue to provide hand sanitising points at the entrances to all meeting rooms and at other touch points such as reception desks, refreshment areas and toilets.
  • We will continue to offer our Safe and Seamless catering, including our hugely popular ‘Grab & Go’ hot lunches
  • We will continue to request our teams on site undertake lateral flow tests at least twice per week and report any positive tests to NHS Track and Trace in England and Test and Protect in Scotland immediately and isolate in accordance with current guidelines
  • We will continue to monitor all of the latest Government advice and make changes to our operation wherever appropriate

How will my meeting room be set? Can my group still socially distance?

As social distancing is no longer a legal requirement all rooms offered for new booking enquiries will be based on their normal room capacities.

We will automatically set the room to normal capacity. Should you specifically wish to book a room based on socially distanced capacities we are very happy to accommodate you on request though please note this may be subject to an additional supplementary charge should a larger room be required.

What are your room capacities?

Whether there is a requirement to socially distance at 2m, 1m or not at all we have prepared a handy room capacity information chart for you to view here.

What if the rules or my plans change?

We can only take bookings based on the restrictions, guidance and roadmaps at the time of booking. We do of course understand that things may change before we get to the date of your booking, which prevent it from operating as intended. 

We don't believe this should be a barrier to you pushing ahead with your plans. We are determined to offer you the support and flexibility you need to make the bold step back to booking events at thestudio and to make changes if you need to.

To find out what we can do to help visit our 'Boldly Go' page here.

What are you doing to ensure my guests safety?

We are accredited with the 'We're Good to Go' and AIM Secure Covid-19 industry standards across all of our venues.

Whilst, in line with government guidance, we have relaxed some measures we are still committed to ensuring that all of our staff, clients and their guests feel comfortable whilst visiting our venues and ensure they are receiving a safe and seamless experience. You can find details of what we will continue to do to ensure staff and guest safety in the 'Are you going 'back to normal' or will there still be some restrictions?' question above.

Do my guests need to register their visit?

In order to support the government with the control of Covid-19 we request all guests register their visit as part of the Test and Trace scheme in England and Test and Protect scheme in Scotland. This is done via the NHS Covid-19 app in England and the Check In Scotland Test and Protect QR code poster in Scotland.

For bookings taking place in England please request that guests have downloaded and set up the NHS Covid-19 app in advance of their arrival. Once at the venue the process is easy and takes just a few seconds to complete. You can find more details of this process below.

My event is for more than the number of people you can accommodate, what can I do?

We can offer a range of solutions to suit all budgets should your event need to be for more people that can be physically accommodated in the venue, including live streaming across multiple rooms either within the same venue or across multiple venues and live streaming to guests that are unable to attend.

You can find some information on the hybrid event options we have available here.

If you would like further information or would like to discuss a bespoke package please give us a call on 0800 028 6694 or by completing the contact us form here. We would be happy to discuss our solutions with you.

I'm not ready to go fully face-to-face yet. Can you help?

Of course we can! We are determined to offer you the support you need to make the bold step back to booking events at thestudio but that doesn't mean it needs to be fully face-to-face just yet. We can offer hybrid or totally virtual options too. To find out more visit our 'Boldy Go' page here.

If you would like further information or would like to discuss a bespoke package please give us a call on 0800 028 6694 or by completing the contact us form here. We would be happy to discuss our solutions with you.

I have more questions, who do I need to speak to?

We are on hand and ready to answer any questions you may have. So whether it be about and existing or future booking you can contact us by calling 0800 028 6694 or by completing the contact us form here.

See you soon!


For Guests

Im going to be attending a meeting at one of your venues. What can I expect from my experience?

Whilst, in line with government guidance, we are relaxing some measures we are still committed to ensuring that all of our staff and guests feel comfortable whilst visiting our venues and ensure they are receiving a safe and seamless experience.

This means there are still some things we will ask of you and of course some important things you can expect from us, this includes:

What we ask of you

  • We will request all guests ‘check in’ on arrival using the NHS Track and Trace App in England and Test and Protect in Scotland, whilst this is still requested by the government. Signage to support this is clear on arrival at the venue.
  • In Birmingham, Manchester and Leeds will request all staff and guests wear a face covering whilst moving around in all public areas
  • In Glasgow we will require all staff and guests to wear a face covering whilst moving around in all public areas
  • We will request all staff and guests to socially distance in public areas wherever possible
  • We will ask that all staff and guests wash or sanitise their hands at regular intervals

What you can expect from us

  • We will continue with our enhanced cleaning regime
  • We will continue to provide hand sanitising points at the entrances to all meeting rooms and at other touch points such as reception desks, refreshment areas and toilets.
  • We will continue to offer our Safe and Seamless catering, including our hugely popular ‘Grab & Go’ hot lunches
  • We will continue to request our teams on site undertake lateral flow tests at least twice per week and report any positive tests to NHS Track and Trace in England and Test and Protect in Scotland immediately and isolate in accordance with current guidelines
  • We will continue to monitor all of the latest Government advice and make changes to our operation wherever appropriate

Will I need to register my visit?

In order to support the government with the control of Covid-19 we request all guests register their visit as part of the Test and Trace scheme in England and Test and Protect scheme in Scotland. This is done via the NHS Covid-19 app in England and the Check In Scotland Test and Protect QR code poster in Scotland. The process is both quick and easy, ensuring you can head on to your meeting without any delay. It is important you have downloaded the app before your visit. To find out more see below.

We look forward to seeing you at our venues soon!


Test and Trace

What is Test and Trace in England and Test and Protect in Scotland?

NHS Test and Trace in England and Test and Protect in Scotland is a key part of the UK's ongoing Covid-19 response. If we can rapidly detect people who have recently come into close contact with a new Covid-19 case, we can take swift action to minimise transmission of the virus. This is important as lockdown measures are eased and will help us return to a more normal way of life and reduce the risk of needing local lockdowns in the future.

What are you doing in your venues?

In England

We are asking all guests who visit our venues in England for any reason to register the visit via the new NHS Covid-19 app. Downloading the app is very easy and very secure, you will be set up in minutes and will be able to use the app to register your visit at thousands of venues around the country (no more filling in forms we hear you say!).

To download and get set up on the app click one of the logo's below depending on the device you will be using:

  

Once set up you simply need to:

  • Open the app upon your arrival at the venue
  • Select 'Venue check-in'
  • Point your camera at the QR code on any of the NHS Test and Trace posters located around the venue

That's it, as simple as that!

Your anonymous check in data will be securely held on the app for 14 days when it will be deleted.

In Scotland

We are asking all guests who visit our venues in Scotland for any reason to register the visit via the Check In Scotland Test and Protect QR code poster. Simply point your mobile device camera at the QR code in the venue and you will receive instructions on what to do next!

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